Welcome

Welcome to the GMSL Software support website.

Please check the support documentation for help first, and if you still have a problem, please log a support call using the links below.

Documentation

CodeRunner

Currently there is no CodeRunner documentation online.

ENOM

Currently there is no ENOM documentation online.

EuroRunner

Prerequisites - Describes the hardware & software requirements to run EuroRunner.

Security - Describes EuroRunner's security.

Interfaces - Detail of the interfaces available to EuroRunner.

Registry - Describes the registry settings used by EuroRunner.

Release Notes - Contents of EuroRunner release notes.

gmsl_trades.xsd - Schema defining XML required for trade imports.

InForm

Currently there is no InForm documentation online.

Logging Support Calls

You can log a new call automatically onto our call tracking system by simply sending us a support email, if the query is related to a previous call then please include case # in the subject line (where # is the number of the previous call).

New support calls can also be logged directly onto our call tracking system, where you can also view progress on existing support calls.

Please try to include as many details as you can to help us to identify the problem, and provide a solution as quickly as possible.